![]() ![]() Variable Assurance t count at 6,576, this value is greater than t table (6,576> 1,986). Artinya adanya pengaruh kepuasan konsumen terhadap loyalitas konsumen. Hal ini terbukti dengan perhitungan pada uji t dengan t hitung sebesar 12.977 dengan tingkat signifikan 0,000. The Responsiveness variable t counts for 1,992 this value is greater than t table (1992> 1,986). kepuasan konsumen berpengaruh positif terhadap loyalitas konsumen Sipink Tatto Studio. Reliability Variables t count at 3.058 this value is greater than t table (3.058> 1.986). ![]() This value is greater than t table (3,384> 1,986). ![]() The t test is known to show the Tangibles Variable t count of 3.384. The results show the quality of tangible, reability, responsiveness, assurance, and empathy services together have a positive and significant effect on the variable customer satisfaction. F test amounted to 27,221 while F table 2,31, means F-count> F-table (27,221> 2,31). PENGARUH KEPUASAN PELANGGAN, KUALITAS PRODUK, DAN EXPERIENTIAL MARKETING TERHADAP WORD OF MOUTH PADA PERCETAKAN SABILUL HAQ. Tujuan utama dalam perusahaan 10Buchari Alma, Manajemen Pemasaran dan Pemasaran Jasa, (Bandung: Alfabeta. Selanjutnya dapat dipahami bahwa tujuan akhir pemasaran adalah membantu organisasi mencapai tujuannya. The results showed the dimensions of Tangible service quality (X1), Reability (X2), Responsiveness (X3), Assurance (X4) and Emphaty (X5), together had a positive effect. terus menerus, sebagai hasil dari memberi kepuasan kepada konsumennya. The method of data collection is carried out by observation and questionnaire methods. The data analysis method uses multiple linear regression analysis whose calculations are assisted by the application of SPSS (Statistical Product and Service Solution) version 25.This research was conducted to find out and measure the variable quality of service (tangible, reliability, responsiveness, assurance, emphaty) significantly influence customer satisfaction PT. Sampling technique in this study using non-probability sampling method. PENGARUH KUALITAS PRODUK, HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (STUDI KASUS PADA PELANGGAN M22 MINI CAF. Untuk mengetahui persepsi alumni terhadap pelayanan dan kurikulum secara utuh 5 3. Untuk mengetahui persepsi mahasiswa terhadap layanan administrasi akademik dan nonakademik. The research sample used was 100 respondents. Tujuan Survei Kepuasan Pelanggan Adapaun tujuan melakukan survei kepuasan pelanggan adalah: 1. ![]() The population used in this study are customers who have visited M22 cafe Surabaya. This type of research is categorized as a comparative causal research using a quantitative approach. price and quality of service on customer satisfaction (a case study on customers M22 mini cafe Surabaya). This study aims to test the quality of the product. The development of the era, especially in the food and beverage which increasing trade competition, entrepreneurs in the café sector competed to create attractive places with the aim of increasing customer interest. ![]()
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